WHAT IS ANOMIE?

"anomie" comes from sociological and criminological theory. HINT: It is pronounced: anne - oh - me.

WHAT IS YOUR RETURN & EXCHANGE POLICY?

 

In short, we accept items purchased online for store credit (minus shipping costs) within 15 days of arrival date. For a more detailed description and to learn about exceptions, please refer to our return & exchange policy. 

DO YOU OFFER FREE SHIPPING?

Yes! We offer free California shipping on all orders over $150 and free US shipping on orders over $200. Please choose the free option when selecting your shipping method.

MY PACKAGE TRACKING INFO SAYS IT WAS DELIVERED BUT I NEVER GOT IT? MY PACKAGE NEVER ARRIVED?

Sorry for your frustration!!

The USPS generally does a great job of getting our packages from Point A to Point B, but there can be the occasional hiccup. Allow the package a few extra days to arrive (we have found many packages organically surface within a few days) before contacting us. If you feel that your package has been lost in transit or delivered incorrectly, please email hello@shopanomie.com with your order number and we can advise on the best next steps, like filing a missing mail claim or an insurance claim (you will be required to fill out a short form online after we process the start of the claim) to get you a replacement shipment.

WHY DON'T YOU SHIP TO MY COUNTRY?

We ship to MANY countries, but if your country is not an option at checkout we unfortunately do not ship there.

WILL THIS JEWELRY PIECE FADE OR TARNISH?

Check our our Jewelry 101 blog post for a COMPLETE guide to jewelry buying and care.

WHAT IS MY RING SIZE?

This site will help you determine what size ring to buy: http://findmyringsize.com/

THE ITEM I WANT IS SOLD OUT, WHEN WILL YOU BE GETTING NEW STOCK?

Please contact hello@shopanomie.com with any requests for merchandise restocking. 

WILL YOU STOCK MY ITEMS IN YOUR STORE?

If you are an independent designer, artist, or small brand looking to be carried in ANOMIE, you can reach out on instagram - @shopanomie. We will do our best to respond, but we cannot promise a response as we receive a large volume of requests of this nature. Please do not follow up.

 

If you still have any questions, please contact hello@shopanomie.com and we will do our best to respond within 48 hours.